Terms of Service

Task & Tool may make available hosted app workspaces, app machines, AI-assisted tools, publishing, connections, scheduled jobs, storage, databases, backups, and other features. Features may depend on your plan, configuration, location, and third-party providers.

Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable right to use the service during your subscription as permitted by these Terms. You receive no other right in the service.

We may add, modify, limit, suspend, replace, or discontinue any part of the service at any time. Features may be experimental, incomplete, or changed without notice. Unless we sign a separate agreement expressly stating otherwise, we have no obligation to provide any support, maintenance, availability level, compatibility, feature, or service-level commitment. We will provide notice only where applicable law requires it.

Applying to or participating in the Task & Tool Partner Program is also subject to the Partner Program Terms. Those terms supplement these Terms and control only to the extent of a conflict concerning partner participation.

Orders and renewal. Prices, billing intervals, included usage, quantities, and other commercial terms are those displayed when you purchase or enable the applicable service (an “Order”). Paid subscriptions automatically renew for successive periods of the same length until canceled. You authorize us and our payment provider to charge your payment method for recurring fees, applicable taxes, and usage or other charges you authorize.

Usage charges. Some features may be metered or usage-based. The applicable unit, allowance, rate, and any available billing controls are shown in the service or Order. You authorize charges incurred under those terms. A spending limit or an empty balance stops new usage, as described below, but work already running may finish past it, and estimates, alerts, and meters may be delayed or incomplete. None of them limits charges imposed directly by a third-party provider, charges already incurred before a control takes effect, or amounts arising from misuse, breach, fraud, circumvention, or unauthorized account activity.

Prepaid balance. Top-ups add to a prepaid balance usable only for Task & Tool AI and usage past included allowances. It is not transferable and cannot be withdrawn or exchanged for cash. Bought balance does not expire while your account is open, and on request we refund unused bought balance when you close your account. Included AI and free credit expire as shown when given and are never refunded. When your balance or a spending limit runs out, new usage stops until you add balance or raise the limit.

Third-party and AI charges. You are responsible for charges from providers used with your credentials. Task & Tool AI is paid from included AI and your prepaid balance at the rate displayed before purchase, separately from plan and app fees. You will reimburse Favored Company on demand for provider fees, overages, assessments, penalties, fines, credits, chargebacks, investigation or remediation costs, and other amounts we incur to the extent caused by Customer Content; your apps, users, credentials, or instructions; misuse or breach; or failure to secure your account. These are payment obligations, not damages, and are not restricted by an allowance, budget, or usage control.

Cancellation and refunds. You may cancel renewal using the billing controls we make available. Cancellation takes effect at the end of the current paid period unless the Order states otherwise. Adding an app or moving to a larger plan during a period is charged for the rest of that period, as shown before you confirm. Except for that proration, where law requires otherwise, or where an express guarantee or the prepaid balance terms apply, all fees are nonrefundable, non-cancelable once incurred, and not subject to credit, setoff, or proration.

30-day guarantee. If the 30-day money-back guarantee is displayed when you make your first purchase, a new customer may use it once for that first payment: on Pay as you go, the first monthly subscription charge for the first app; on a Business, Studio, or Agency plan, the first plan payment, monthly or annual. You must request it within 30 days after that charge. The refund is that payment less any included AI already used. The guarantee excludes additional apps on Pay as you go, subsequent payments and renewals, AI top-ups, usage charges, provider charges, Launch Setup after its call, a first payment that converts free access, and taxes or fees we cannot recover. A refund ends the refunded service. A refund is your sole remedy under the guarantee. We may require information reasonably necessary to confirm eligibility and process the refund.

We may change prices and commercial terms for future purchases or renewal periods. We may immediately suspend or terminate service for declined or overdue payment and may recover collection costs permitted by law. You are responsible for reviewing invoices and must report a billing dispute within 30 days after the charge or waive it, except where law prohibits that waiver.

“Customer Content” means code, data, files, prompts, output, credentials, app content, and other material submitted, generated, accessed, stored, or transmitted through your use of the service. As between you and Favored Company, you retain your rights in Customer Content.

You grant Favored Company and its providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, process, transmit, display, publish, modify, back up, and otherwise use Customer Content as reasonably related to providing, operating, securing, supporting, modifying, or enforcing the service and these Terms, following your instructions, and complying with law. This license continues for as long as Customer Content remains in our or our providers' possession or as otherwise necessary to protect our rights.

You represent that you have every right, permission, notice, and consent needed for Customer Content and its use through the service. You are solely responsible for Customer Content; app security and configuration; published apps; domains; accessibility; end users; transactions; legal compliance; and your use of code, AI, credentials, and connected services.

We do not approve, endorse, verify, inspect, or control Customer Content or customer and third-party code, and we have no duty to monitor it. Code may contain vulnerabilities, malware, license restrictions, or other defects. You assume the risk of running, modifying, connecting, and publishing it. We may access, review, restrict, or remove Customer Content, but are not obligated to do so.

You are the operator of apps you publish. You must provide all notices, terms, consents, security, support, and legal compliance required for your users. Favored Company is not a party to your relationships or transactions with users, customers, or providers and does not sponsor, certify, or assume responsibility for your apps.

AI is provided in whole or in part by third parties. It may receive Customer Content, use credentials and connections you authorize, write and execute code, run commands, contact external systems, and change or delete data. You authorize those actions when you use the AI or permit an app, job, or member to use it.

AI and its output may be inaccurate, incomplete, harmful, insecure, offensive, non-unique, or infringing. You must independently review, test, secure, and back up anything that matters. Do not rely on AI as professional advice or as the sole basis for decisions that may materially affect a person.

Favored Company does not claim ownership of output generated specifically for you, but makes no representation that you own it, that it is protectable, or that it does not violate third-party rights. Output and code remain subject to applicable law, provider terms, and third-party or open-source rights and licenses.

Third-party services, including AI, infrastructure, repositories, databases, payment tools, Starter Apps, and connected accounts, are governed by their own terms and policies. You may not cause Favored Company or a provider to violate them, and you and your users must comply with restrictions applicable to resources used by your apps. You will promptly provide information and cooperation we request concerning provider, abuse, security, legal, or rights matters. As permitted by applicable law, we may provide information to providers, complainants, authorities, and others when we believe it is appropriate to address those matters.

We do not control and are not responsible for a third party's content, security, availability, conduct, charges, changes, or data handling. You authorize us and our providers to exchange information and to create, configure, access, modify, move, migrate, restrict, suspend, or delete provider resources associated with your use as we determine appropriate to provide, change, secure, enforce, suspend, or terminate the service, carry out instructions, or satisfy legal or provider requirements. Those actions may cause changes, downtime, or data loss, and you assume those risks.

Our Privacy Policy describes how we handle personal information. You are responsible for determining whether the service is appropriate for Customer Content and for complying with privacy, data-protection, and data-residency requirements.

The parties' legal roles are determined by applicable law and the facts of the processing. Where law treats Favored Company as processing personal information on your behalf, these Terms and your use and configuration of the service are your instructions to process it for the service's operation, security, support, enforcement, and legal compliance. You authorize us to use and change service providers and processing locations.

No data processing addendum, business associate agreement, Standard Contractual Clauses, data-residency commitment, audit right, or other special data obligation applies unless Favored Company separately agrees to it in a writing signed by an authorized representative. If your use requires such terms, you may not submit the affected information until an agreement is in place.

You may cancel renewal as described above. We may suspend, restrict, or terminate any account, workspace, app, feature, or access at any time for nonpayment, suspected breach, risk, legal or provider requirements, service protection, or any other reason we determine warrants action. Suspension, restriction, or termination does not relieve payment or reimbursement obligations and does not entitle you to a refund or credit except where an Order, the prepaid balance terms in section 4, or applicable law expressly requires one.

You are responsible for maintaining independent backups and exporting Customer Content before service ends. We have no obligation to preserve, recover, or provide Customer Content. Following suspension, termination, cancellation, nonpayment, or expiration, we may delete Customer Content and associated resources at any time, except to the extent an Order or law expressly requires otherwise. We may retain information for legal, security, billing, dispute, enforcement, backup, or operational purposes. When an app is archived because its subscription ended, was canceled, or went unpaid, we normally keep its last backup, including its database and the files people uploaded to it, for 90 days, tell you a week before, and then delete it.

Backups are best effort. When backups are on, we normally keep frequent copies for a few days and daily copies for about a week, within a storage limit for each app. Files beyond that limit or that fail to copy may not be backed up. You can turn backups off for a project. When an app is archived we attempt a final backup, which may not succeed, and when a project's last app is archived its database is deleted whether or not that backup succeeded.

Ending Task & Tool does not necessarily delete content held in your own GitHub or another third-party account. Sections that by their nature should survive do survive, including payment obligations, licenses, ownership, disclaimers, liability limits, indemnity, and dispute provisions.

To the maximum extent permitted by law, Favored Company and its owners, employees, contractors, affiliates, licensors, and providers will not be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages; loss of profits, revenue, goodwill, business opportunity, or data; business interruption; replacement services; security incidents; or acts or omissions of customers, users, AI, code, or third parties, regardless of legal theory and even if advised that harm was possible.

To the maximum extent permitted by law, their total aggregate liability arising from or relating to the service or these Terms will not exceed the fees you actually paid Favored Company for the specific app or feature giving rise to the claim during the three months immediately before the event. The exclusions and cap apply even if a remedy fails of its essential purpose. Nothing here limits liability that cannot lawfully be limited.

Florida law governs these Terms, without regard to conflict-of-law rules. Any proceeding must be brought exclusively in the state courts located in Sarasota County, Florida, or the United States District Court for the Middle District of Florida. Each party consents to those courts and waives any objection based on jurisdiction, venue, or inconvenient forum.

To the maximum extent permitted by law, each party waives trial by jury and agrees to bring claims only in its individual capacity, not as a plaintiff or class member in a class, consolidated, representative, or private-attorney-general action.

Any claim arising from the service or these Terms must be filed within one year after it accrues or it is permanently barred, except where law does not permit that limitation.

These Terms and each Order are the complete agreement concerning the service. These Terms control over conflicting terms unless a separate writing signed by an authorized Favored Company representative expressly identifies the provision it overrides. Terms in a purchase order or other customer document do not apply.

You may not assign or transfer this agreement without our written consent. We may assign it without notice. We are not liable for delay or failure caused by circumstances beyond our reasonable control, including provider failures, internet or utility outages, labor disputes, government action, natural events, attacks, or security incidents.

If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue. A waiver must be in writing, and failure to enforce is not a waiver. Except that the protected parties named in Sections 13 and 14 are intended third-party beneficiaries of those sections, these Terms create no partnership, agency, fiduciary, employment, or third-party-beneficiary relationship. Headings are for convenience only.

We may update these Terms by posting a revised version. The revision applies on its stated effective date, and we will provide any additional notice required by law. Continued use after that date constitutes acceptance. If you do not agree, your remedy is to stop using the service and cancel renewal.

We may send notices through the service or to the email associated with your account. Notices to Favored Company must be sent to the contact below.